We are focused in delivering highest quality of care, tailoring our care and support according to all the needs of our clients. Contact us for a free assessment which will indicate the level of care you require.
We believe that arranging care shouldn’t be complicated, it actually takes just 4 easy steps:
1. Give us a call
Contact us and we will arrange an appointment for you to see our registered care manager or one of our highly qualified senior staff members, either at our offices or if your prefer in the comfort of your own home, at a time to suit you.
You will be invited to attend an informal meeting, where we can discuss your (or your loved one’s) care requirements. We will then formulate an outline care package for your needs (there is no charge for this service).
3. Needs assessment
We will visit you in your home to finalise your requirements and select the care worker with the appropriate skills to support you. There is no charge for this service.
4. Care plan
Finally, we will prepare a written proposal that clearly outlines our suggested care plan. This shows our commitment to you, and includes costs, terms & conditions, and also a mutually agreed starting date. You can subsequently decide whether to accept our proposal, and it is only at this stage that we seek your commitment.
Councils are now offering you the choice of Direct Payment for services so that you can choose whatever provider you prefer. If you would like to explore direct payments in greater detail, ask for some advice or require our help arranging direct payments our representatives are on hand and can provide this service for you. Just contact us using the above number or visit our contact page.